Privacy Policy

At Luxesai, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and products. By using our website or purchasing our products, you agree to the practices described in this policy.

1. Information We Collect
We may collect the following types of information from you:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment details.
  • Account Information: Username, password, and preferences if you create an account.
  • Transactional Information: Details of purchases, returns, or exchanges.
  • Technical Information: IP address, browser type, device information, and browsing behavior on our website.
  • Marketing Data: Preferences and interests based on your interaction with our emails, offers, or social media.

2. How We Use Your Information
We use your information to:

  • Process and fulfill your orders, including shipping and payment.
  • Respond to inquiries, complaints, or requests for customer support.
  • Personalize your shopping experience and provide tailored product recommendations.
  • Send promotional emails, newsletters, and special offers (you can opt-out at any time).
  • Improve our website, products, and services.
  • Comply with legal obligations and prevent fraudulent activity.

3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors that help us operate our business, such as payment processors, shipping partners, and marketing platforms.
  • Legal Compliance: Authorities or legal entities if required by law or to protect the rights and safety of Luxesai, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies
Luxesai uses cookies and similar technologies to enhance your experience, analyze website traffic, and deliver targeted advertisements. Cookies may collect information such as your browsing behavior, device information, and preferences. You can manage cookie preferences in your browser settings.

5. Security of Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Privacy Rights
Depending on your location, you may have the following rights:

  • Access, update, or correct your personal information.
  • Request deletion of your personal data.
  • Opt-out of marketing communications.
  • Object to or restrict certain processing of your data.

To exercise your rights, please contact us at [support@luxesai.com]. We will respond in accordance with applicable laws.

7. Third-Party Links
Our website may contain links to third-party websites. Luxesai is not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies when visiting external sites.

8. Children’s Privacy
Luxesai does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it immediately.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically for updates. Continued use of our website or services signifies your acceptance of any changes.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us